Last updated: January 2026
By accessing and using the EXFO Instruments website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website.
EXFO provides fiber optic test and measurement instruments, network service assurance platforms, calibration services, and technical training programs. All product specifications, pricing, and availability are subject to change without notice.
Product images displayed on this website are for illustration purposes. Actual product appearance may vary. Technical specifications listed are typical values measured under standard laboratory conditions.
All orders placed through our website or sales representatives are subject to acceptance by EXFO. We reserve the right to decline or cancel orders at any time. Payment terms are Net 30 for approved corporate accounts; all other orders require payment prior to shipment.
EXFO instruments carry a standard 12-month warranty from the date of shipment covering defects in materials and workmanship under normal use conditions. Extended warranty plans are available for purchase. Warranty does not cover damage resulting from misuse, unauthorized modifications, or failure to follow operating instructions.
EXFO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our products or services. Our total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.
All content on this website, including text, images, logos, software, and documentation, is the property of EXFO Instruments Inc. and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
These terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Quebec City, Quebec.
EXFO reserves the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the modified terms.
For questions regarding these terms, please contact us at [email protected] or by mail at 400 Godin Avenue, Quebec City, QC G1M 2K2, Canada.